Terms of service
Table of contents
Scope of application
Conclusion of contract
Right of withdrawal
Prices and payment conditions
Delivery and shipping conditions
Retention of title
Liability for defects (warranty)
Liability
Applicable law
Alternative dispute resolution
1) Scope of application
1.1 These General Terms and Conditions (hereinafter “GTC”) of Roman Stefaniuk, acting under “Roman Stefaniuk” (hereinafter “Seller”), apply to all contracts for the delivery of goods concluded between a consumer or entrepreneur (hereinafter “Customer”) and the Seller regarding the goods presented in the Seller’s online shop. The inclusion of the Customer’s own terms is hereby objected to, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that predominantly are neither attributable to their commercial nor their independent professional activity.
1.3 An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2) Conclusion of contract
2.1 The product descriptions contained in the Seller’s online shop do not constitute binding offers from the Seller, but serve for the submission of a binding offer by the Customer.
2.2 The Customer can submit the offer via the online order form integrated into the Seller’s online shop. In doing so, the Customer, after placing selected goods into the virtual shopping cart and completing the electronic ordering process, submits a legally binding contractual offer regarding the goods contained in the shopping cart by clicking the button that completes the ordering process. Furthermore, the Customer may also submit the offer by email or via online contact form to the Seller.
2.3 The Seller may accept the Customer’s offer within five days,
by sending the Customer a written order confirmation or an order confirmation in text form (fax or email), whereby receipt of the order confirmation by the Customer is decisive, or
by delivering the ordered goods to the Customer, whereby receipt of the goods by the Customer is decisive, or
by requesting payment from the Customer after submission of the order.
If several of the aforementioned alternatives apply, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for acceptance of the offer begins on the day after the Customer sends the offer and ends upon expiry of the fifth day following the sending of the offer. If the Seller does not accept the offer within the aforementioned period, this is considered a rejection of the offer, with the consequence that the Customer is no longer bound to their declaration of intent.
2.4 If a payment method offered by PayPal is selected, payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), subject to the PayPal User Agreement, available at https://www.paypal.com/de/legalhub/paypal/useragreement-full or – if the Customer does not have a PayPal account – subject to the conditions for payments without a PayPal account, available at https://www.paypal.com/de/legalhub/paypal/privacywax-full. If the Customer pays using a PayPal payment method selectable in the online ordering process, the Seller already declares acceptance of the Customer’s offer at the moment the Customer clicks the button completing the order process.
2.5 When ordering via the Seller’s online order form, the contract text is stored by the Seller after conclusion of the contract and sent to the Customer after submission of the order in text form (e.g. email, fax or letter). Any further accessibility of the contract text by the Seller does not take place. If the Customer has created a user account in the Seller’s online shop before submitting the order, the order data will be archived on the Seller’s website and can be accessed by the Customer via their password-protected user account using the corresponding login data free of charge.
2.6 Before submitting the binding order via the online order form, the Customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the zoom function of the browser, with which the display on the screen is enlarged. The Customer can correct their entries during the electronic ordering process using the usual keyboard and mouse functions until they click the button completing the ordering process.
2.7 Different languages are available for the conclusion of the contract. The specific language selection is shown in the online shop.
2.8 Order processing and contact are generally carried out by email and automated order processing. The Customer must ensure that the email address provided for order processing is correct so that emails sent by the Seller can be received at that address. In particular, the Customer must ensure, when using SPAM filters, that all emails sent by the Seller or by third parties commissioned with order processing can be delivered.
3) Right of Withdrawal
3.1 Consumers are in principle entitled to a right of withdrawal.
3.2 Further information on the right of withdrawal is set out in the Seller’s withdrawal policy.
4) Prices and Payment Terms
4.1 Unless otherwise stated in the Seller’s product description, the prices stated are total prices including statutory VAT. Any additional delivery and shipping costs will be indicated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases, which are not the responsibility of the Seller and must be borne by the Customer. These include, for example, costs for money transfers by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also arise in relation to the transfer of money even if the delivery does not take place in a country outside the European Union, but the Customer makes payment from a country outside the European Union.
4.3 The available payment method(s) will be communicated to the Customer in the Seller’s online shop.
4.4 If a payment method offered via the payment service “Shopify Payments” is selected, payment processing is carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”). The individual payment methods offered via Shopify Payments are communicated to the Customer in the Seller’s online shop. For payment processing, Stripe may use additional payment services, for which special payment conditions may apply, to which the Customer may be separately referred. Further information on “Shopify Payments” is available on the Internet at https://www.shopify.com/legal/terms-payments-de.
5) Delivery and Shipping Conditions
5.1 If the Seller offers shipping of the goods, delivery shall be made within the delivery area specified by the Seller to the delivery address provided by the Customer, unless otherwise agreed. The address provided in the order process shall be decisive. If PayPal is used, the delivery address stored with PayPal at the time of payment shall be decisive.
5.2 If delivery of the goods fails for reasons attributable to the Customer, the Customer shall bear the reasonable costs incurred by the Seller. This does not apply to outbound shipping costs if the Customer effectively exercises the right of withdrawal. For return shipping costs, the rules set out in the Seller’s withdrawal policy apply.
5.3 If the Customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration passes to the Customer as soon as the Seller hands over the goods to the carrier. If the Customer acts as a consumer, the risk generally passes only upon handover of the goods. Deviating from this, risk also passes to the consumer when the Customer commissions the carrier and the Seller has not previously named this carrier.
5.4 The Seller reserves the right to withdraw from the contract in case of incorrect or improper self-supply. This applies only if non-delivery is not the Seller’s responsibility and the Seller has concluded a congruent hedging transaction with the supplier. The Seller will make reasonable efforts to procure the goods. In case of non-availability or partial availability, the Customer will be informed immediately and the consideration will be refunded without delay.
5.5 Self-collection is not possible for logistical reasons.
6) Retention of Title
If the Seller makes advance performance, the Seller retains ownership of the delivered goods until full payment of the owed purchase price has been made.
7) Liability for Defects (Warranty)
Unless otherwise provided in the following provisions, the rules of statutory liability for defects shall apply. Deviating from this, the following applies to contracts for the delivery of goods:
7.1 If the Customer acts as an entrepreneur,
the Seller has the choice of the type of supplementary performance;
for new goods, the limitation period for defect claims is one year from delivery of the goods;
for used goods, warranty rights are excluded;
the limitation period does not start anew if a replacement delivery is made within the scope of liability for defects.
7.2 The above limitations of liability and shortening of time limits do not apply
to claims for damages and reimbursement of expenses by the Customer,
in the event that the Seller has fraudulently concealed the defect,
for goods which have been used in accordance with their usual purpose for a structure and have caused its defectiveness,
for any obligation of the Seller to provide updates for digital products in contracts for the supply of goods with digital elements.
7.3 Furthermore, for entrepreneurs, the statutory limitation periods for any existing statutory right of recourse remain unaffected.
7.4 If the Customer acts as a merchant within the meaning of § 1 HGB, the commercial duty to inspect and give notice of defects pursuant to § 377 HGB applies. If the Customer fails to comply with these notification obligations, the goods shall be deemed approved.
7.5 If the Customer acts as a consumer, they are requested to report delivered goods with obvious transport damage to the carrier and to inform the Seller thereof. Failure to do so has no effect on statutory or contractual defect claims.
8) Liability
The Seller is liable to the Customer for all contractual, quasi-contractual and statutory, including tort claims, for damages and reimbursement of expenses as follows:
8.1 The Seller is liable without limitation
in the case of intent or gross negligence,
in the case of intentional or negligent injury to life, body or health,
on the basis of a guarantee promise, unless otherwise regulated in this respect,
on the basis of mandatory liability such as under the Product Liability Act.
8.2 If the Seller negligently breaches an essential contractual obligation, liability is limited to the foreseeable damage typical for the contract, unless unlimited liability applies under the preceding clause. Essential contractual obligations are obligations which the contract imposes on the Seller according to its content for the achievement of the purpose of the contract, the fulfilment of which enables the proper execution of the contract in the first place and on the observance of which the Customer may regularly rely.
8.3 Otherwise, liability of the Seller is excluded.
8.4 The above liability provisions also apply with regard to the liability of the Seller for its vicarious agents and legal representatives.
9) Applicable Law
All legal relationships between the parties are governed by the law of the Federal Republic of Germany to the exclusion of the laws on the international sale of movable goods. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not withdrawn.
10) Alternative Dispute Resolution
The Seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Notice: Automatically translated content
These texts have been automatically translated using artificial intelligence (AI). We strive for clarity and accuracy; however, minor deviations compared to the original German text may occur. In case of doubt, the German version shall prevail.
These General Terms and Conditions have been effective since: July 4, 2026.